Upload Call Recording
Supported formats: MP3, WAV, M4A, FLAC, OGG
Processing call analysis
Uploading file...
Sending your recording to the backend and preparing the analysis session.
Platform Features
✅ Call Quality Metrics - Duration, speaker count, segment analysis
✅ Keyword Extraction - Top 10 keywords from transcript
✅ Call Summary - Auto-generated summary
✅ Call Categorization - Complaint/inquiry/support/sales/feedback
✅ Agent Performance Score - Based on sentiment and positivity
✅ Interruption Detection - Counts speaker interruptions
✅ Silence Detection - Identifies gaps between speakers
✅ Transcript Search - Filter segments by keywords